7000abc Privacy Policy

Information We Collect

7000abc collects personal data through several channels: directly from you when you register an account or interact with our services, automatically as you navigate the platform, and occasionally from trusted third-party sources to help us verify your identity or comply with regulatory requirements. The categories of data we collect are described below.

Information You Provide Directly

• Account registration data: Your full legal name, date of birth, email address, mobile phone number registered in Bangladesh, and a self-chosen username and password.
• Identity verification (KYC) documents: Government-issued photo identification (National ID card, passport, or driving licence), proof of address, and documentation evidencing ownership of your payment method. These are collected when you request a withdrawal or when our compliance team triggers a verification review.
• Payment information: Details of the payment method used to make deposits or receive withdrawals, including mobile financial service account references (bKash, Nagad, Rocket, Upay) and bank account or card details. Full card numbers are not stored on 7000abc servers — payment processing is handled by our PCI-DSS compliant payment partners.
• Communications data: The content of any messages you send to our customer support team via live chat, email, or WhatsApp, including your queries, complaints, and feedback.
• Responsible gaming data: Any self-exclusion requests, deposit limit preferences, or time-out instructions you submit through our responsible gaming tools.

Information Collected Automatically

• Device and browser data: IP address, browser type and version, operating system, device model, screen resolution, and language settings.
• Usage and activity data: Pages visited, games played, bets placed, session duration, login and logout timestamps, navigation path through the site, and feature interactions.
• Location data: Approximate geographic location derived from your IP address. We use this to enforce geographic access restrictions and to provide localised content relevant to users in Dhaka, Chittagong, Sylhet, Khulna, and other regions of Bangladesh.
• Cookie and tracking data: Data collected through cookies, pixel tags, and similar technologies as described in the Cookies section of this policy.

Information From Third Parties

• Identity verification providers: We may receive verification outcomes from third-party KYC service providers to whom we submit your identity documents for automated or manual review.
• Payment processors: Our payment partners may share transaction confirmation data and fraud-risk signals to help us process deposits and withdrawals securely.
• Fraud and anti-money-laundering databases: We may query industry-standard fraud prevention and AML screening databases to fulfil our compliance obligations.

How We Use Your Data

7000abc processes your personal data only for specific, legitimate purposes. We do not use your data in any manner inconsistent with the purposes for which it was originally collected. The primary purposes for which we use your data are set out below, together with the legal basis for each processing activity.

Service Delivery and Account Management

We use your registration and account data to create and maintain your 7000abc account, authenticate your identity at login, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and deliver the core gaming and betting services you access through the platform. This processing is necessary to perform the contract between you and 7000abc.

Identity Verification and Regulatory Compliance

We are obligated to verify the identity and age of all players who request withdrawals or reach defined transaction thresholds. We use your KYC documents and third-party verification data to fulfil these obligations. We also process data to screen against anti-money laundering (AML) and counter-terrorism financing (CTF) requirements. This processing is necessary for compliance with legal obligations applicable to 7000abc's operations.

Fraud Prevention and Platform Security

We analyse device data, IP addresses, betting patterns, and transaction histories to detect and prevent fraudulent activity, multi-accounting, bonus abuse, and other forms of platform misuse. Our security team uses this data to protect the integrity of the platform and to safeguard the interests of all legitimate players. This processing is based on 7000abc's legitimate interest in maintaining a safe and fair gaming environment.

Customer Support

When you contact our support team, we use your communications data and account history to understand your query, investigate any issues you report, and provide accurate and timely assistance. Support interactions may be recorded for quality assurance and training purposes. Support is available in English and Bengali, 24 hours a day, seven days a week (BST UTC+6).

Responsible Gaming Monitoring

7000abc uses your gaming activity data, deposit patterns, and session duration statistics to monitor for indicators of problem gambling. Where our responsible gaming algorithms identify patterns of concern, our team may reach out proactively to offer support resources. This processing is in your vital interest and aligns with our commitment to player welfare. For more details, visit our Responsible Gaming page.

Platform Improvement and Analytics

We use aggregated, anonymised usage data to understand how players navigate 7000abc, which features are most popular, and where technical improvements are needed. Individual players are not identified in this analytics processing. This processing is based on our legitimate interest in improving the quality and performance of our platform.

Promotional Communications

If you have opted in to receive promotional communications, we may send you emails or in-platform notifications about bonuses, seasonal promotions (for example, Eid offers, BPL season promotions, T20 World Cup specials), and new feature announcements. You may withdraw your consent to promotional communications at any time by contacting our support team or using the unsubscribe mechanism in any promotional email.

Sharing and Disclosure

7000abc does not sell your personal data. We do not share your data with third parties for their own marketing purposes. Data sharing is limited to the following categories of recipients, each of which has a legitimate operational or legal role in the delivery of 7000abc's services.

Payment Service Providers

To process deposits and withdrawals, we share the minimum necessary payment data with our partner payment processors, including the operators of bKash, Nagad, Rocket, and Upay integrations and our card-processing partners (Visa, Mastercard). These providers are contractually bound to process your data only for the purpose of completing the specific transaction and may not use it for any other purpose.

Identity Verification and KYC Providers

Where we use a third-party KYC verification service to authenticate your identity documents, we transmit your identity data to that service for the sole purpose of obtaining a verification outcome. KYC providers are bound by strict data processing agreements and are not permitted to retain or repurpose your identity documents beyond the verification process.

Game Software Providers

Games hosted on 7000abc are developed and operated by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. To deliver live casino and slot games, limited session data (such as a session token and account tier identifier) is shared with the relevant game provider. Game providers do not receive your full personal profile and are not permitted to use session data for purposes other than game delivery and result certification.

Regulatory and Law Enforcement Authorities

7000abc may be legally required to disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts in response to a lawful request, court order, or mandatory reporting obligation. Where permitted by law, we will notify the affected account holder before making such a disclosure. We will not disclose personal data in response to requests that we believe to be unlawful or disproportionate.

Fraud Prevention Networks

To protect all players on the platform, 7000abc participates in industry fraud prevention networks. Confirmed instances of fraud, multi-accounting, or financial crime may be flagged to these networks so that other operators can take protective action. Information shared in this context is limited to indicators of prohibited conduct and does not include sensitive personal data beyond what is strictly necessary.

Cookies and Tracking

7000abc uses cookies and similar browser-based tracking technologies to make the platform function correctly, to keep your session secure, to remember your preferences, and to help us understand how the site is used. A cookie is a small text file placed on your device by a website you visit. Cookies themselves do not contain executable code and cannot access other data stored on your device.

Categories of Cookies We Use

Managing Cookies

You may control cookie settings through your browser's privacy or settings panel. Most modern browsers allow you to block or delete cookies, restrict cookies to first-party sources only, or prompt you before a cookie is placed. Please note that disabling strictly necessary cookies will prevent you from logging in and using 7000abc's core features. Disabling functional cookies will mean that your preferences are not saved between sessions.

Data Retention

7000abc retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following retention periods apply to the main categories of data we hold.

• Account registration data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with standard financial record-keeping and AML retention requirements.
• KYC identity documents: Retained for five (5) years from the date of verification or from the date of account closure, whichever is later, in accordance with applicable AML regulations.
• Transaction and payment records: Retained for five (5) years from the date of each transaction. Payment card details (where applicable) are held only for the duration needed to process the specific transaction and are not stored on our servers beyond that point.
• Betting and gaming history: Retained for three (3) years from the date of each gaming session or bet settlement, for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications: Retained for two (2) years from the date of the support interaction, for quality assurance, dispute resolution, and training purposes.
• Analytics data: Aggregated, anonymised analytics data is retained indefinitely as it cannot be used to identify any individual. Raw session logs used to generate analytics are deleted within ninety (90) days.
• Responsible gaming records: Self-exclusion and deposit limit records are retained for five (5) years following the end of the restriction period to ensure that re-registration by previously self-excluded players is appropriately managed.

Once the applicable retention period has elapsed and there is no legitimate reason to retain the data further, 7000abc will securely delete or anonymise the relevant records. Deletion requests submitted by account holders under their right to erasure (see Your Privacy Rights below) are handled subject to these retention obligations — where a legal retention requirement exists, we cannot delete data before the minimum period has elapsed, but we will restrict its use to compliance purposes only during that time.

Security Measures

7000abc takes the security of your personal data seriously and applies a layered set of technical and organisational controls designed to protect against unauthorised access, accidental loss, alteration, or destruction of the data we hold. Key security measures in place include the following.

Technical Safeguards

• TLS/SSL encryption: All data in transit between your device and our servers is encrypted using TLS 1.2 or higher. This ensures that any data intercepted in transit cannot be read by unauthorised parties.
• Encryption at rest: Sensitive data stored in our databases — including identity documents and payment references — is encrypted at rest using AES-256 encryption.
• Access controls: Access to systems containing personal data is restricted to authorised 7000abc personnel on a strict need-to-know basis. All access is authenticated, logged, and regularly audited.
• Two-factor authentication (2FA): 2FA is available for all player accounts and is strongly recommended. All internal staff accounts with access to personal data require 2FA by policy.
• Intrusion detection and monitoring: Our security infrastructure includes continuous monitoring for unusual access patterns, intrusion attempts, and data exfiltration indicators.

Organisational Controls

• All 7000abc staff who handle personal data receive regular data protection and security awareness training.
• Third-party service providers who process data on our behalf are subject to rigorous data processing agreements and are required to demonstrate appropriate security standards prior to engagement.
• A formal incident response procedure is in place. In the event of a data breach that poses a risk to your rights and freedoms, 7000abc will notify affected players without undue delay, including a description of the breach, the data affected, and the steps we have taken or are taking to address it.

Your Privacy Rights

As a data subject whose personal information is processed by 7000abc, you hold a set of rights with respect to your data. 7000abc is committed to honouring these rights and to handling all privacy-related requests promptly and transparently. The rights available to you are described below.

Right of Access

You have the right to request a copy of the personal data that 7000abc holds about you, together with information about how that data is being used. We will provide this information in a clear, structured format within a reasonable timeframe of receiving a valid request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many data fields directly through your account settings. For changes to identity-level data (such as your legal name or date of birth), you will need to contact our support team and provide supporting documentation.

Right to Erasure

You may request that 7000abc delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and no other legal basis for processing exists. Please note that this right is subject to our legal retention obligations described in Section 5. Where a legal retention requirement prevents immediate deletion, we will restrict the use of your data to compliance purposes only until the retention period elapses.

Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved, or where you have objected to processing and we are considering whether our legitimate interests override your objection.

Right to Data Portability

Where we process your personal data on the basis of your consent or on the basis of a contract with you, and the processing is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible.

Right to Object

You have the right to object to the processing of your personal data where that processing is based on 7000abc's legitimate interests, including profiling carried out on that basis. On receipt of a valid objection, we will stop processing the data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.

Rights Related to Automated Decision-Making

As noted in Section 2, 7000abc does not make decisions with significant legal or similarly significant effects using solely automated processing. Where algorithmic tools are used as part of a review process, a human team member is always involved in the final decision. You have the right to request human review of any decision affecting your account that you believe was made without adequate human oversight.

How to Exercise Your Rights

To exercise any of the rights described above, please contact our privacy support team via the email address listed in Section 8 or through the live chat available inside your 7000abc account dashboard. We may need to verify your identity before processing a request to ensure that personal data is not disclosed to or acted upon at the request of an unauthorised individual. We will respond to all valid requests within thirty (30) calendar days. Where a request is complex or we have received a large volume of requests simultaneously, we may extend this period by a further two months, in which case we will notify you of the extension within the initial thirty-day window.

Contact Our Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7000abc handles your personal data, please contact our privacy support team using the details below. We are committed to resolving all privacy enquiries promptly and to maintaining an open dialogue with our players about their data rights.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 inside your account dashboard after login
• Response Language: English and Bengali
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

When contacting us about a privacy matter, please include your registered email address or username, a clear description of your request or concern, and any relevant reference numbers from previous correspondence with our team. This will help us locate your account records and respond as efficiently as possible.

Updates to This Privacy Policy

7000abc reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, updates to applicable regulations, or improvements to our platform. When material changes are made, registered players will be notified via their registered email address at least seven (7) days before the updated policy takes effect. The effective date at the top of this document will always reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how your data is being protected.

This Privacy Policy was last reviewed and updated in January 2026. If you have read this policy and still have unanswered questions about how 7000abc handles your personal data, our support team is always available to help — via live chat inside your account dashboard or by email. We are committed to transparency and to protecting your privacy at every stage of your experience with 7000abc.